June 29, 2011
Executive promoting eGovernment initiatives
Proposal would improve access to online services
King County Executive Dow Constantine today transmitted his plan to council for improving the County's website to increase accessibility of County services. The proposal outlines five priorities for eGovernment services, and would promote efficiency within County operations.
"In a tech-savvy region like the Pacific Northwest, we are always pursuing ways to allow government to communicate with people using digital formats," said Constantine. "We can offer exceptional customer service by making our online services more accessible."
If funded, the proposal identifies five eGovernment priorities:
- Automate property tax appeals process;
- Enhance King County's website to provide better access to online services;
- Expand public alert capabilities to allow more resident-to-county interaction;
- Create a location-based services directory, and;
- Improve accessibility of public criminal case status.
"It's imperative for local government to use efficient two-way, online communication" said Bill Kehoe, the Chief Information Officer for King County. "The County is always searching for opportunities to ensure our services are accessible and easy to use."
The eGovernment priorities will better align online services with goals in the King County Strategic Plan, which was created with input from thousands of residents and county employees.
Executive staff is briefing the Metropolitan King County Council’s Government Accountability and Oversight (GAO) Committee today, Wednesday, on the details of the proposal.